All our products which come under the following categories are eligible for an exchange/return:
(1) Wrong Order
(2) Damaged Product
Please inform us within 48 hours of receipt of order, if any exchange has to be made. Raise a request on email@example.com with photos and details. Or call +91 9819002589.
As a meals subscriber, you can pause your meals delivery. Please inform us 48 hours before the next scheduled delivery.
Call us to confirm your request on +91 9819002589.
In the event that your dog does not eat the food, we will be happy to refund your money. Applicable for all first-time customers and trial meal packets.
All refunds are processed within 7 working days. We normally credit the money in your bank account or mode of payment used. Please raise a request on firstname.lastname@example.org or call +91 9819002589
In the event that you want to cancel your meals subscription in the middle or while it’s active, we would be happy to return the full amount related to undelivered meal packets.
Our customer service representatives are available on chat/phone call. You can email them on email@example.com or call +91 9819002589