Refund and Cancellation

All our products which come under the below-mentioned categories will be eligible for an exchange.
(1) Wrong Order
(2) Damaged Product
Please inform us within 48 hours of receipt of order. 

Raise a request on with photos and details.
Pause delivery 
As a subscriber, you can pause your meals delivery. Please inform us 48 hours before the scheduled delivery.
Call us to confirm your request on +91 9819002589.
Refund and Cancellation
In the event that you want to cancel your subscription in the middle or while it’s active, we will happy to refund the full amount related to undelivered meal packets. We will not refund the money for orders that have already been consumed.
All refunds are processed within 7 working days. We normally credit the money in your bank/ mode of payment processed or in your wallet as per preference.
Please raise a request on
Money Back Guarantee 
In the event that your dog does not eat the food, we will be happy to refund your money. Applicable for all first-time customers and trial packets.
Please raise a request on
Our Customer Service Representatives are available on chat/phone call. Feel free to discuss the right meal plan for your dog.